What if I receive a damaged or wrong item?
We'll send a replacement immediately at no cost to you, or issue a full refund—your choice. Just email us a photo within 48 hours of delivery and we'll make it right.
Why are your prices lower than salon wigs?
We sell direct-to-consumer, cutting out salon and retailer markups. Same quality human hair, without the middleman pricing.
Is this really 100% human hair?
Yes. Our wigs are made from unprocessed virgin human hair. You can dye it, curl it, straighten it, and wash it just like your natural hair. We include a burn test guide with every order so you can verify it yourself.
How long will this wig last?
With proper care, 12-18 months of regular wear. We include a care guide with every order. Many customers report their wigs lasting well over a year.
Will the hair tangle or shed?
Minimal shedding is normal for any human hair product (just like your natural hair). Our bundles are double-wefted to minimize shedding. Tangling is prevented by proper moisturizing—we include care instructions.
What density are the wigs?
Our wigs are 180% density for a full, natural look without being bulky. This is the most popular density for everyday wear.
How do I know it will fit my head?
Our cap fits head circumferences from 21.5" to 23.5" (fits 95% of women). The adjustable straps and combs let you customize the fit. If it doesn't fit, return it within 30 days.
Will the lace match my skin tone?
Our HD lace is transparent and melts into all skin tones—light, medium, and dark. No tinting required for most customers.
Can I dye or bleach this hair?
Yes, it's 100% human hair. We recommend professional coloring for bleaching. Darker colors are easier to DIY.
Will people be able to tell it's a wig?
Our HD lace is virtually invisible when applied. The pre-plucked hairline mimics natural baby hairs. Check our customer photos to see real results on real people.
How long does shipping take?
US orders: 5-9 business days. We ship within 24-48 hours of your order. You'll receive tracking info via email.
Do you ship internationally?
Yes, we ship to worldwide. International shipping takes 7 - 18 business days.
What's your return policy?
30-day no-questions-asked returns on unworn, unaltered wigs with tags attached. We'll refund your full purchase price.
What if I've worn it and don't like it?
If there's a quality issue, we'll work with you. For fit or style preference, we accept returns on unworn units only. We recommend trying it on over a wig cap first before committing.
Do you offer exchanges?
Yes! If you want a different color or length, we'll exchange it for free.